Raise a grievance
Something went wrong and our normal support hasn't fixed it. This goes straight to our Grievance Officer.
How we handle it
- Ticket number at once. You'll see it on screen when you submit. Keep it.
- Acknowledgement within 48 hours by email from our Grievance Officer.
- Resolution within one month of receiving it, with reasons if we can't do what you asked.
Grievance Officer: [[NAME]], Grievance Officer
[[grievance@synaptova.com]], [[+91-XXXXXXXXXX]]
If you're not satisfied, you can contact the National Consumer Helpline (1915, consumerhelpline.gov.in) or file a complaint on e-Jagriti (e-jagriti.gov.in). For personal-data complaints, see our Privacy Policy.
Read the full Grievance Redressal Policy. Already raised one? Track it.